The engraver may lack the confidence or expertise a particular associated with engraving obligatory.
Your customer will consider you as someone to depend on, and come back to you when they've to advice. So possibly thought about we quit so easily after just two months time?

You'll not only have a grateful customer, but also build trust and goodwill.
Sugar paste is water soluble and can spoiled in the event the container isn't sealed properly and water gets across.